Grandstream GDS3710 HD Video Door Station in Africa
Give reception, security and facilities teams a clearer way to verify visitors, speak with people at the entrance and release a compatible door from one network-connected station. This rugged unit combines a wide-angle 1080p camera, SIP intercom, RFID access, keypad entry, relay control and surveillance integration for commercial properties that need more control than a basic doorbell can provide.
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Quick Product Information
Grandstream
GDS3710
HD IP video door and access station
Visitor verification, intercom and controlled entry
Up to 1920 × 1080 at 30 fps
RFID, keypad and remote release through a designed system
SIP/VoIP, ONVIF Profile S, relay, alarm, RS485 and Wiegand
IEEE 802.3af Class 3 PoE or 12VDC/1A
IP66 and IK09 protection class
Selection, quotation, delivery and warranty guidance
A Unified Entrance Endpoint for Communication and Access
A commercial entrance creates several operational questions at the same moment: Who is requesting access? Can staff see the person clearly? Can they speak without walking to the door? Is the visitor expected? Which credential should open the entrance? What happens when reception is away from the desk? A conventional bell answers only one of these questions. A networked video door station brings the camera, intercom, access credential reader and door-control interface into one managed point.
The Grandstream GDS3710 is designed for this combined role. Its hemispheric camera captures a broad scene around the doorway, reducing the narrow tunnel view common with simpler entry cameras. Full HD video can support clearer visual verification, while multiple streams allow the device to serve different purposes, such as continuous recording, SIP video calls and lower-resolution mobile viewing. The built-in microphone and loudspeaker enable two-way discussion, allowing a receptionist, guard or authorised user to ask why a visitor is present before releasing the door.
Access can be organised around the integrated 125 kHz RFID reader, the illuminated keypad and the wider door-control design. Two alarm inputs can accept signals from suitable low-voltage devices such as a door sensor or exit button. Two relay outputs can be planned for an electric lock, light or related control function within their stated electrical ratings. RS485 and 26-bit Wiegand input/output expand integration possibilities, but the final design still needs an installer who understands the lock, power supply, fail-safe or fail-secure behaviour, emergency egress rules and local electrical requirements.
For African organisations, the purchasing decision should include more than the front-panel features. Outdoor heat, rain exposure, power quality, cable routes, network security, spare parts, mounting, credential administration and support responsibilities all affect the result. FourTeck helps procurement teams review these practical details before quotation. That approach is useful for a single office entrance, a gated apartment project, a school campus, a clinic, a hotel service door or a multi-site rollout where every location must follow a repeatable standard.
Key Business Benefits
The practical value of an entrance station is measured by how well it supports daily security, visitor handling and facilities operations. These benefits show where the system can improve a business workflow when it is correctly designed and installed.
◆ Faster Visitor Decisions
Reception or security personnel can see and speak with a caller before deciding whether to unlock the entrance. This reduces unnecessary movement to the door and gives staff more information than an audio-only bell. The result is a more structured reception process, particularly when visitors, couriers, contractors and staff share one access point.
◆ Controlled Keyless Entry
RFID credentials and keypad workflows can reduce dependence on copied mechanical keys. Credentials can be assigned to authorised users and managed through the supported environment. This makes it easier to change access when staff roles change, although sound administration, record keeping and prompt credential removal remain essential.
◆ Broad Entrance Awareness
The 180-degree horizontal field of view helps show more of the wall-to-wall entrance scene than a narrow camera. Security teams can observe people standing to the side, deliveries placed near the doorway and activity around the call point. Correct mounting height and lighting assessment are still required for useful identification.
◆ One Cable for Data and Power
IEEE 802.3af PoE can carry network connectivity and device power over a suitable Ethernet cable. This can simplify the station connection and centralise backup power through a protected PoE switch. The electric lock may still require its own correctly rated supply, so PoE planning must not be confused with lock-power planning.
◆ Communication Platform Integration
SIP support allows the call button and video stream to work with compatible IP phones, video endpoints, PBX platforms or mobile applications. This can extend door answering beyond a dedicated reception console. Compatibility, codec support, network addressing, call routing and remote-access security should be confirmed before purchase.
◆ Surveillance Workflow Support
ONVIF Profile S and multiple video streams make the station useful within supported recording or monitoring systems. A security team can treat the entrance as both an intercom point and a camera view. Recording retention, storage sizing, user permissions and legal notice obligations remain part of the wider surveillance design.
◆ Outdoor Durability
The metal enclosure carries IP66 weather protection and IK09 impact protection, supporting exposed entrance use when installed according to guidance. A rugged rating does not remove the need for correct sealing, cable protection, drainage, surge planning and sensible placement away from avoidable direct water flow or physical abuse.
Product Highlights for Real Deployment
1080p Multi-Stream Video
A 2-megapixel sensor supports a primary 1920 × 1080 stream for recording, a 1280 × 720 stream for SIP video calls and a 320 × 240 stream for mobile applications. This separation helps each viewing task use a suitable resolution instead of forcing one stream to serve every endpoint.
Wide Dynamic Range and Illumination
Wide dynamic range up to 120 dB helps manage scenes with bright and dark areas, while white LEDs provide controlled illumination. Results still depend on mounting angle, reflections, nearby lighting, weather and the distance of the person from the lens.
Two-Way HD Audio
The integrated microphone includes acoustic echo cancellation and is specified for input up to roughly 1.5 metres. The 2-watt loudspeaker is intended for intelligible communication within about 3 metres under suitable conditions. Site noise and enclosure placement should be tested.
Access Credential Capacity
The reader uses 125 kHz EM4100 credentials, with up to 2,000 recommended RFID records. One card and one key fob are included according to the datasheet. Project buyers should price the required credential quantity and plan enrolment, naming, issuance and revocation.
Event and Alarm Connections
Two optocoupler alarm inputs and two relay outputs support door sensors, exit buttons, electric locks, lighting or other designed integrations. Electrical ratings, isolation, cable gauge and emergency behaviour must be confirmed by a competent installer.
Network and Security Functions
The unit provides a 10/100 Mbps Ethernet interface, HTTPS, TLS, SRTP, encrypted configuration support, VLAN functions and quality-of-service options. These features help, but a secure result also requires current firmware, restricted administration, segmented networks and protected credentials.
A strong deployment combines these functions rather than treating them as separate check boxes. For example, video quality is valuable only when the receiving endpoint can display the stream, intercom audio is useful only when call routing reaches the responsible person, and a relay is safe only when it is matched to the lock circuit and building egress policy. FourTeck can help turn the feature list into a complete requirement schedule before the order is approved.
Technical Specifications
| Specification Area | Details |
|---|---|
| Brand / Model | Grandstream / GDS3710 |
| System Type | HD IP video door system, surveillance camera, SIP intercom and access-control endpoint |
| Image Sensor | 1/2.7-inch, 2 megapixel, 1920H × 1080V |
| Lens / Field of View | F2.5; 180° horizontal × 150° vertical |
| Maximum Video | 1920 × 1080 at up to 30 frames per second |
| Video Compression | H.264 High, Main and Base profiles; Motion JPEG |
| Video Streams | Primary 1080p recording stream; secondary 720p SIP call stream; third 320 × 240 mobile stream |
| Low-Light / WDR | 0.5 lux minimum illumination; wide dynamic range up to 120 dB; white LEDs with smart brightness control |
| Audio | Built-in microphone with AEC; built-in 2-watt HD loudspeaker; G.711 µ/a-law and G.722 codecs |
| User Controls | 12-key illuminated touchpad and capacitive doorbell button |
| RFID | 125 kHz EM4100; up to 2,000 recommended credentials; one card and one key fob listed as included |
| Alarm Inputs | 2 optocoupler inputs, Vin below 15V, for suitable door sensors or low-voltage devices |
| Relay Outputs | 2 relays; 125VAC/0.5A or 30VDC/2A; normally open or normally closed |
| Expansion | RS485 and Wiegand 26-bit input/output |
| Network | 10/100 Mbps auto-sensing Ethernet |
| Communication / Integration | SIP/VoIP interoperability, ONVIF Profile S, HTTP API and supported Grandstream management tools |
| Security Features | HTTPS, TLS, SRTP, MD5 authentication, AES-encrypted configuration file and VLAN support |
| Power | IEEE 802.3af Class 3 PoE or 12VDC/1A; AC adapter not included |
| Protection | IP66 weather protection and IK09 impact protection |
| Operating Conditions | -30°C to 60°C; 10% to 90% relative humidity, non-condensing |
| Dimensions / Weight | 173 × 80 × 36 mm; approximately 0.6 kg |
| Availability / Warranty | Contact FourTeck for current supply options and warranty terms applicable to the offered source |
Use the table as a product reference, not as a complete access-control design. Start with the physical door and determine how it must behave during normal use, power failure, fire alarm and emergency exit. Then confirm the communication destination, recording platform, credential policy and network design. A technically compatible relay does not automatically make a lock installation safe or compliant. The final bill of materials should be reviewed by the responsible installer, facilities team and security decision-maker.
Configuration and Buyer Guidance
A door station should be selected as part of an entrance workflow, not as an isolated camera. Before requesting a commercial offer, identify who uses the entrance, who answers calls, which lock is installed, how the building handles emergency egress and which network systems must receive video or audio. The questions below help prevent missing accessories and integration surprises.
Who answers the call?
Specify whether the doorbell should ring a reception video phone, guard station, group of SIP phones, mobile application or PBX queue. Confirm the platform, endpoint models, codecs and whether remote answering is allowed.
How will the door unlock?
Identify the lock type, voltage, current, fail-safe or fail-secure behaviour and separate power supply. Include exit buttons, door contacts, emergency break-glass units and fire-system interfaces where required.
What mounting is required?
Review wall construction, surface or in-wall preference, rain exposure, cable entry, mounting height and protection from impact. A drawing or photograph helps identify brackets, reinforcing plates and weather-sealing needs.
Where will video be recorded?
State the NVR or video-management platform, required retention period, recording schedule and user permissions. Confirm ONVIF support and test the intended stream before relying on full interoperability.
How many credentials are needed?
Count employees, residents, contractors and spare cards or fobs. Decide who enrols users, who removes departed users and how lost credentials are reported. Include compatible credentials in the quotation.
What protects the network?
Plan a dedicated VLAN where appropriate, strong administrator credentials, trusted management access, secure SIP transport, firmware maintenance and configuration backups. Internet exposure should be avoided unless securely designed.
For multi-site deployment, create a standard document covering IP addressing, extension naming, credential format, lock wiring, mounting height, camera view, call destination, recording profile and handover tests. Standardisation makes support easier, but each entrance still needs a local survey because doors, lighting, cabling and safety requirements vary. FourTeck can review the equipment schedule and help prepare a quotation that distinguishes the base unit from required accessories and optional services.
Ideal Business Use Cases
This product fits entrances where visual confirmation, conversation and controlled access need to operate together. The following examples show practical environments, but the final suitability depends on the door hardware, traffic level, site layout and integration platform.
Corporate Offices and Branches
Reception teams can verify guests, delivery drivers and contractors before releasing a controlled door. Staff may use RFID credentials for routine access, while the call button reaches a receptionist or security extension. Branch offices can follow a standard configuration while retaining site-specific lock and network settings.
Residential Buildings and Gated Properties
Property managers can use video and voice to support visitor entry at apartment lobbies, compound gates or shared entrances. Credential administration must reflect resident turnover, temporary users and lost cards. Outdoor mounting, gate distance, network extension and lock power are important planning factors.
Schools and Training Centres
A controlled main entrance can help staff verify parents, suppliers and visitors before access. The station can support an intercom call to administration while the camera provides a wider view. Child safeguarding procedures, visitor logs, emergency release and recording policy should form part of the design.
Clinics and Healthcare Facilities
After-hours entrances, medicine stores, staff doors or controlled departments may benefit from visual verification and remote conversation. The workflow should support accessibility, emergency procedures and rapid response. Hygiene requirements, noise levels and backup power may influence installation choices.
Hotels and Hospitality Sites
Service entrances, staff-only zones and administration areas can use credential access plus intercom communication. Integration with the property communication system can direct calls to an appropriate desk. High visitor turnover makes clear signage, durable installation and disciplined credential management especially important.
Warehouses and Logistics Facilities
A loading gate or secure staff entrance often needs communication with drivers, couriers and contractors. The wide camera view can help operators see the caller and nearby activity. Long cable routes, outdoor exposure, vehicle noise, gate-control interfaces and remote guard-room operation should be assessed.
Retail Back Offices and Stock Areas
Staff entrances and delivery doors can be separated from customer-facing areas while still allowing two-way communication. Access records and credentials help manage authorised users. The system should be coordinated with existing CCTV, alarm and store-opening procedures.
Multi-Tenant Business Buildings
A shared entrance may route calls to reception or selected tenants through the SIP environment. The design must define who can release the door, how credentials are separated and who manages user changes. A clear responsibility matrix prevents disputes between landlord, tenants and service providers.
Grandstream GDS3710 Wide-Angle Video and Monitoring
The hemispheric lens is one of the most important reasons to consider this model. A door camera often fails when it shows only the person directly in front of the lens. The 180-degree horizontal and 150-degree vertical field of view is designed to capture a broader entrance scene, helping an operator see people standing beside the caller, packages placed near the wall and movement around the doorway. This is particularly useful at recessed entrances, narrow corridors and gates where a standard lens may leave large side areas outside the frame.
The camera uses a 2-megapixel sensor and supports up to 1080p at 30 frames per second. Wide dynamic range up to 120 dB helps when the person is shaded but the background is bright, a common problem at building entrances. White LEDs provide illumination when ambient light is low. These capabilities improve the available image, but physical design still matters. A lens pointed toward direct sunlight, reflective glass, vehicle headlights or a constantly wet surface may produce poor results. The installer should preview the image at different times of day before finalising the mounting angle.
Multiple streams support different consumers of the video. The primary stream can serve continuous Full HD recording, the secondary stream supports 720p SIP video calls, and the third stream provides a lower-resolution option for mobile applications. This allows the network and storage design to allocate resources according to purpose. The buyer should confirm how many simultaneous viewers are expected, where recordings are stored, how long video is retained and which users can export footage. Motion detection and event snapshots can support alerts, but they require careful sensitivity settings to avoid excessive triggers from weather, shadows or public movement.
Grandstream GDS3710 SIP Intercom and Access Workflow
A useful door intercom must connect the caller to the right person without creating confusion. SIP/VoIP support allows the station to place calls to compatible IP phones, video phones, intercom stations, PBX extensions or mobile clients. This can make the entrance part of the organisation’s existing communication system rather than a separate standalone appliance. A receptionist may answer on a desk endpoint, a guard may receive the call in a control room, or a small team may use a ring group when the primary user is unavailable.
The communication design should define call routing, time-of-day behaviour, no-answer handling and door-release permissions. During office hours, the button may ring reception. After hours, it may ring security. A branch site may route to a central operations desk. Remote answering can be convenient, but it raises security questions: the user must be able to identify the correct site, see the visitor clearly and avoid releasing the wrong door. Extension names, video labels and access permissions should therefore be unambiguous.
The built-in microphone and 2-watt speaker support full two-way communication with acoustic echo cancellation. Voice quality depends on network delay, packet loss, endpoint compatibility and environmental noise. At a busy gate or loading bay, wind and vehicle noise can reduce intelligibility. A site test should confirm that callers can hear instructions and that staff can understand speech. Quality-of-service policies may help protect SIP traffic on a congested network, but they do not replace adequate bandwidth or stable switching.
For access, the keypad and RFID reader can support local entry workflows, while relays connect the station to the designed locking system. This creates a unified experience, but responsibilities must be clear. IT may manage SIP and networking, security may manage credentials, and facilities may maintain the lock and door closer. A documented handover should state who changes each setting, who reviews faults and how the entrance operates if the network, PoE switch or external lock supply fails.
Grandstream GDS3710 Rugged Installation and Integration
Outdoor access equipment must survive more than normal office conditions. The metal enclosure carries IP66 protection against dust and water ingress and IK09 impact protection. The operating range of -30°C to 60°C supports varied climates, while non-condensing humidity is specified from 10% to 90%. These ratings are valuable for exposed entrances, but installation workmanship determines whether the complete assembly performs reliably. Cable entry points, wall penetrations, seals and connectors must be protected, and water should not be allowed to collect behind the unit.
PoE provides a clean way to power the electronics, especially when the network switch is connected to a UPS. The unit requires IEEE 802.3af Class 3 or an external 12VDC/1A supply. The AC adapter is not listed as included. Buyers should not assume that PoE also powers the door lock. Magnetic locks, electric strikes and gate-control devices have their own electrical requirements and may draw more current than the station relay can supply. The relay normally switches a separate circuit; it is not a universal lock power source.
Integration options include two alarm inputs, two relay outputs, RS485 and 26-bit Wiegand input/output. This flexibility can connect door contacts, exit buttons, lock controllers or related equipment, but every connection should be checked against voltage, current, isolation and cable-distance limits. Fail-safe and fail-secure choices affect what happens during power loss. Fire and life-safety requirements may require independent emergency release. These decisions belong in the access-control design, not in an improvised installation at the door.
The physical survey should include wall material, mounting height, user accessibility, weather direction, available conduit, Ethernet distance, surge exposure, nearby power and the route to the lock. In-wall accessories may improve appearance where the wall permits them, while surface mounting may simplify retrofit work. FourTeck can help identify the expected equipment list, but a qualified installer should verify the final wiring and compliance requirements for the building.
What Buyers Should Check Before Purchase
Before requesting a quote, buyers should confirm the full entrance requirement instead of choosing only by model number or camera resolution. A correct purchase aligns the station with the existing door, communication platform, surveillance environment, user policy and site conditions. The checklist below helps procurement teams provide enough information for a useful proposal.
Correct Model Fit
Confirm that 1080p video, 125 kHz RFID, keypad operation and the available relay interfaces match the project. Buyers needing newer credential methods, wireless connectivity or different analytics may need another model in the GDS family.
Compatibility Check
Provide the PBX, SIP endpoints, NVR, video-management software, PoE switch and door-controller details. Standards improve interoperability, but exact features and control commands should be tested with the intended platform.
Door Hardware
State whether the entrance uses an electric strike, magnetic lock, gate motor or another device. Include voltage, current, fail mode, exit button, door sensor, emergency release and separate power-supply requirements.
Mounting and Environment
Share photographs, wall material, exposure to rain or sun, cable entry position and preferred surface or flush finish. Confirm whether a rain cover, reinforcing plate, bracket, conduit or surge protection is needed.
Credentials and Administration
Specify the number of cards and fobs, naming convention, enrolment responsibility and process for lost or expired credentials. Bulk projects should define whether credentials are prepared centrally or at each site.
Network and Cybersecurity
Confirm VLAN, addressing, secure SIP, administrator access, firmware process, monitoring and backup power. Avoid exposing the station directly to the public internet without a secure architecture.
Warranty and Support
Ask how warranty handling works for the offered supply route, what documentation is required and who provides first-line troubleshooting. Clarify whether installation, remote configuration and site attendance are separate services.
Quote Preparation
Send model, quantity, destination, site count, accessories, lock type, platform details and expected project date. This allows FourTeck to discuss availability, alternatives and delivery coordination without relying on assumptions.
Long-term cost includes more than the station. Consider credentials, mounting accessories, cabling, PoE capacity, lock power, UPS protection, installation labour, configuration, recording storage and future support. Project buyers should also ask whether the established model remains the preferred choice for a new rollout or whether a newer family member better matches the required credential methods and management approach. FourTeck can help compare suitable options without forcing a replacement where the requested unit remains the correct fit.
Africa Availability and Service Support
FourTeck supports product enquiries across Africa with assistance for model review, accessory planning, quotation preparation, delivery coordination and warranty guidance. Availability can vary according to supplier position, order quantity, destination and whether the project requires only the door station or a wider bundle of locks, credentials, PoE equipment, communication endpoints and installation materials. The current commercial position is confirmed after the requirement is received.
A useful enquiry should include the number of entrances, required units per site, delivery city and country, desired installation date, wall or gate type, lock details, SIP or PBX platform, NVR or recording platform and number of RFID credentials. Photographs and a simple entrance sketch can help clarify mounting and cabling. For replacement work, include the existing model, wiring arrangement and reason for replacement so compatibility risks can be identified early.
Warranty guidance is tied to the source and terms stated in the quotation. Buyers should retain serial numbers, invoices, packaging and installation records where required. FourTeck can discuss pre-sales configuration support and related project services, while installation scope, travel, cabling, programming and on-site commissioning are quoted according to the actual location and responsibility split.
Africa Country and Regional Coverage
Businesses in Kenya, Uganda, Nigeria, Ghana, Tanzania, Rwanda, Ethiopia, South Africa, Zambia, Botswana, Senegal and other African markets can contact FourTeck for product availability, configuration guidance and quotation support. Enquiries may come from a single office, a residential developer, a security installer, a systems integrator, a school group, a hotel operator or a regional procurement team planning multiple entrances.
Delivery options and commercial terms depend on the final destination, quantity, documentation, supplier route and accessory requirements. A buyer should state whether equipment is delivered to one central address or distributed across sites. For multi-country projects, a shared bill of materials can improve consistency, but local door hardware, power conditions, building rules and installation responsibility must still be reviewed separately. Visit FourTeck Africa business technology solutions to explore related security, networking, communication and power-support requirements.
GCC, Middle East and Africa Availability
FourTeck Africa can support enquiries for African installations while helping regional procurement teams coordinate requirements connected to the GCC and Middle East. Organisations with purchasing offices, headquarters or sister companies in the UAE, Saudi Arabia, Qatar, Oman or Bahrain may need equipment delivered to an African branch or project site. In these cases, the invoicing location, final destination and installation responsibility should be stated clearly.
Availability, delivery, warranty handling and configuration support vary by country, supplier status, quantity and commercial route. One regional price or delivery promise should not be assumed for every destination. Buyers should provide the equipment list, accessory quantities, credential count, site schedule and responsible installation partner so the quotation can reflect the real project.
Regional teams can use the FourTeck Kenya platform, FourTeck Uganda platform or FourTeck UAE platform for the relevant local or cross-border conversation. The final proposal remains dependent on destination and confirmed scope.
Other Options Buyers May Consider
A different entrance station or related system component may be more suitable when the project needs newer credentials, audio-only operation, a separate indoor control screen or a different management method. These options are discussion points rather than universal replacements.
Grandstream GDS3725 / GDS3726
Consider the newer smart video generation when the project needs a 4MP platform, newer credential workflows or SecureAccess management. Confirm exact model differences, enclosure ratings and required accessories.
Grandstream GDS3712
Useful where wide-angle 1080p video and SIP intercom are required but the access method and relay arrangement differ from the requested unit. Compare the exact credential and door-control needs.
Grandstream GDS3705
An audio-focused alternative for entrances where voice communication, RFID and keypad functions are required but video is supplied by a separate CCTV camera or is not needed.
Indoor Intercom Control Station
A compatible indoor control endpoint may give reception or security a dedicated screen and speaker for answering entrance calls. Confirm SIP, video and door-release interoperability before ordering.
Grandstream GWN7800 PoE Switch
A suitable managed PoE switch can power the station, place it on a controlled VLAN and centralise backup power. Port count, PoE budget, UPS capacity and network policy should be planned together.
CCTV, NVR and Accessory Bundle
A wider project may need entrance cameras, recording storage, UPS protection, lock hardware, credentials, cabling and installation. Bundling can reduce missed components when responsibilities are clearly defined.
Why Buyers Choose FourTeck
Business access-control purchasing is easier when the supplier understands that the door station is connected to several other systems. FourTeck approaches the enquiry as a practical entrance requirement, helping buyers identify the communication platform, lock interface, network connection, credentials, mounting, recording and regional delivery needs before the quotation is finalised.
Business IT Supply Support
FourTeck works with organisations, resellers, installers and project teams that need structured commercial communication and related equipment guidance.
Configuration Guidance
The team can review the requested model, SIP environment, NVR platform, PoE source, lock hardware and accessory schedule before an offer is prepared.
Quote Assistance
Buyers receive a clear route for discussing quantity, destination, accessories and project scope without relying on an unverified public stock or delivery claim.
Africa Delivery Coordination
Regional requirements can be reviewed according to final destination, order size, documentation, consolidation needs and the supply route available.
Warranty Guidance
Warranty expectations and handling are discussed against the offered source and written terms rather than presented as a blanket promise.
Related Solution Matching
FourTeck can help identify PoE switching, UPS protection, credentials, mounting, CCTV, NVR and communication endpoints that complete the solution.
This support is useful for both small orders and larger rollouts. A single-site buyer may need one station and a simple accessory check, while an integrator may require repeated units, spare credentials, standard naming and coordinated delivery for many sites. In either case, a detailed requirement reduces substitutions, missing parts and avoidable delays. The quotation should be treated as the final commercial reference for model, quantity, included accessories, warranty and delivery.
Frequently Asked Questions
What is the Grandstream GDS3710 used for?
It is used for video visitor verification, two-way door intercom communication, RFID or keypad access workflows and integration with compatible locks, alarms, SIP endpoints and video systems. It suits commercial and residential entrances where staff need to see and speak with a caller before granting access. The complete result depends on correct lock wiring, network configuration and platform compatibility.
Is this video door station available for African projects?
FourTeck accepts enquiries for African business and project requirements. Current availability depends on supplier position, quantity, destination and accessory needs. Share the required units, delivery location, installation schedule and related equipment list so the sales team can confirm a suitable commercial route. The quotation will state the model, included items and applicable delivery terms.
Can it call an IP phone or mobile application?
The station supports SIP/VoIP calling and can work with compatible IP phones, video endpoints, PBX platforms and mobile clients. Exact video display, door-release commands and remote access depend on the receiving platform and configuration. Buyers should provide the PBX and endpoint models before purchase and test the intended workflow during commissioning.
Does PoE power the electric lock as well?
PoE powers the door station itself through a suitable IEEE 802.3af network source. The electric strike, magnetic lock or gate interface normally requires a separate correctly rated power supply. The station’s relay switches the designed lock circuit within its electrical limits. Lock voltage, current, fail mode and emergency release must be verified by the installer.
How many RFID credentials can the system support?
The datasheet recommends support for up to 2,000 125 kHz EM4100 RFID credentials. One card and one key fob are listed as included. A project should order enough compatible cards or fobs for users, spares and replacement needs. The organisation should also define credential naming, enrolment, revocation and lost-card procedures.
Can the camera record to an NVR?
The unit supports ONVIF Profile S and multiple video streams, which can allow integration with compatible NVR or video-management platforms. Compatibility should be confirmed with the exact recorder and firmware. Buyers should also plan recording resolution, retention period, storage capacity, event settings, user permissions and network bandwidth before relying on the entrance stream for evidence.
Is the station suitable for outdoor installation?
The enclosure is rated IP66 for weather protection and IK09 for impact resistance, with an operating range from -30°C to 60°C. Correct installation remains essential. Cable penetrations, seals, mounting hardware, drainage, surge protection and direct exposure should be reviewed. A rain cover or additional mechanical protection may be appropriate for certain entrances.
What accessories may be required?
Common project items can include a PoE switch or injector, electric lock, lock power supply, exit button, door sensor, break-glass release, mounting kit, reinforcing plate, RFID credentials, UPS, network cabling, surge protection, compatible SIP endpoint and NVR capacity. The exact list depends on the entrance design and existing infrastructure.
Can FourTeck help with configuration and bulk supply?
FourTeck can review the model requirement, site count, accessory schedule, communication platform, credential quantity and destination before preparing a quotation. Bulk and project enquiries should include whether every site uses the same configuration, how units must be labelled, where credentials are enrolled and whether delivery is centralised or split across locations.
How is warranty support handled?
Warranty handling depends on the offered supply source, destination and terms stated in the final quotation or invoice. Buyers should confirm coverage before approval and retain serial numbers, proof of purchase, packaging and installation information. Physical damage, incorrect wiring, unsupported power conditions or unauthorised modification may fall outside normal warranty handling.
Need Help Planning the Right Entrance Solution?
Send FourTeck the required quantity, delivery destination, entrance photographs, lock type, SIP or PBX platform, NVR details and credential count. The team can help review product fit, related accessories, availability, warranty guidance and delivery requirements before preparing a quotation.
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